Building Trust Through Leadership Communication: Insights from Noëlle Vonthron’s Workshop

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Introduction
In today’s fast-paced, multicultural work environments, effective leadership transcends authority—it hinges on trust. Recently, I had the privilege of attending an insightful workshop led by Noëlle Vonthron, a seasoned leadership coach and founder of Novo Coaching, hosted by Professional Women International (PWI) Brussels at the Bank of New York Mellon. The session delved into the essence of influencing without authority, emphasising the pivotal role of trust in leadership.

The Three Pillars of Trust
Noëlle introduced a compelling model centred on three fundamental pillars:

  • Authenticity: Being genuine and transparent in your interactions.

  • Empathy/Care: Demonstrating genuine concern and understanding for others' perspectives.

  • Logic/Competence: Exhibiting sound reasoning and expertise in your domain.

These pillars serve as the foundation for building trust, enabling leaders to foster meaningful connections and drive engagement.

From Authority to Relational Influence
The workshop emphasised a shift from traditional positional power to relational influence. Noëlle highlighted that true leadership is not about exerting control but about cultivating relationships grounded in trust. By focusing on credibility, clarity, connection, and curiosity, leaders can inspire and motivate without relying solely on authority.

About Noëlle Vonthron
Noëlle Vonthron brings a wealth of experience to her coaching practice. With a background as a lawyer and EU lobbyist, she transitioned into coaching to help leaders navigate complex organisational landscapes. Through Novo Coaching, she offers tailored programmes that empower managers to lead with confidence and authenticity. Her approach combines structured methodologies with a deep understanding of human dynamics, making her a sought-after coach for professionals aiming to enhance their leadership capabilities.

My Perspective as a Communication Coach
As a communication coach, I focus on integrating ACAP—Authority, Credibility, Authenticity, and Passion—into leaders' communication. My approach encompasses a basket of tools, all interwoven to enhance executive presentations and persuasive communication. While the audience takes centre stage, I also emphasise voice, body language, spoken language, and visual storytelling. This comprehensive communication coaching ensures that leaders not only convey their message effectively but also build trust with their audience.

Conclusion
Trust is not a byproduct of authority; it's a deliberate construct built through authenticity, empathy and competence. As leaders, embracing these principles can transform our approach, fostering environments where teams thrive, and influence is earned, not imposed.

For more insights into building trust-based leadership, explore Noëlle Vonthron's offerings at Novo Coaching.

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