This is the Privacy Policy of Melanie Hussell Communication Coaching, owned by Melanie Hussell registered at Rue Jean Wellens 37, 1150 Brussels, BELGIUM. The trademark for Melanie Hussell Communication Coaching was registered in the Benelux Office for Intellectual Property (BOIP) Trademarks Register on 26 August 2022. This means that the trademark is a trademark according to the law, and that Melanie Hussell is the official owner (‘holder’) of this trademark.
The aim of the Privacy Policy is to inform you of Melanie Hussell Communication Coaching’s use of your personal data and should be read in conjunction with the Cookie Policy.
The Privacy Policy may change, for instance in response to new personal data handling processes. This version of the Privacy Policy was last amended on 22 March 2023.
General privacy statement Melanie Hussell Communication Coaching for contacts and third parties
1. Introduction: what and who?
Melanie Hussell takes your privacy seriously.
Melanie Hussell Communication Coaching complies with all applicable laws and regulations, including Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 and the General Data Protection Regulation (GPDR) which came into effect May 25, 2018.
2. Which personal data does Melanie Hussell Communication Coaching process? What does Melanie Hussell Communication Coaching do with your data?
Melanie Hussell Communication Coaching processes the following contact details that you provide us with your surname, first name, email address, job title, your company. Your data is used solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you request. Your data is not used for (targeted) marketing. Your information will not be shared with third parties, other than to meet accounting and other administrative legal obligations.
If you sign up to receive articles, only your first and last name and email address are required. You are free to unsubscribe by simply clicking the “unsubscribe” link included at the bottom of each email.
If you contact Melanie Hussell Communication Coaching, for instance with a request for information or to book a free consultation, using our contact form or otherwise, this data will be used to process your request.
When you visit our website, information is gathered by way of cookies about the web pages you view, see Melanie Hussell Communication Coaching’s Cookie Policy for further details. Data such as your browser type or IP address is processed, the operating software you use or the domain of the website from which you arrive at the website or through your departure from the site. This data is not personal data and it is collected to further improve our services.
3. Does Melanie Hussell Communication Coaching disclose your personal data to third parties?
Your personal data are not shared with or sold to third parties.
4. What about links to other websites and social media?
Web hosting
Melanie Hussell Communication Coaching purchases web hosting from Squarespace. Squarespace processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Squarespace fully complies with the European GDPR.
Thinkific
Melanie Husell Communication Coaching uses Thinkific Labs Inc (‘Thinkific’) to host its online courses. Thinkific provides an online course creation platform that allows Melanie Hussell Communication Coaching to sell products/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. Thinkific stores your data on a secure server behind a firewall.
If you make a purchase on Melanie Hussell Communication Coaching’s site, a third party payment processor, Stripe, and an accounting software, Quaderno, are used. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover,
If you provide credit card information, the information is encrypted using secure socket layer technology (SSI) and stored with a AES- 256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, PCI-DSS requirements is followed and generally accepted industry standards implemented.
PCI-DSS help ensure the secure handling of credit card information by Melanie Hussell Communication Coaching and related courses and its service providers
For more information you may also want to read Thinkific’s Terms of Service here: https://www.thinkic.com/resources/privacy-policy/
or Privacy Statement here: https://thinkific.com/resources/terms-of-service/.
AI coaching application
Yoodli.ai. Yoodli is based out of the Allen AI Institute in Seattle. Yoodli.ai fully complies with the European GDPR and stores your data, email address and recordings securely.
We use Squarespace and Calendly services for email traffic through the site. Both Squarespace and Calendly fully comply with the European GDPR and store your data securely.
Mailing lists
Melanie Hussell Communication Coaching sends email articles with Mailchimp and Freshworks. Mailchimp and Freshworks will never use your name and email address for their own purposes. At the bottom of every email automatically sent through the website you will see the "unsubscribe" link. Your personal data is stored securely by Mailchimp and Freshworks. Mailchimp and Freshworks use cookies and other internet technologies that provide insight into whether emails are opened and read. Mailchimp and Freshworks reserve the right to use your data to further improve the service and, within that context, to share information with third parties. Mailchimp and Freshworks does not sell your data and fully complies with the European GDPR.
Social Media
Your data are not linked to any social media sites.
5. Which measures do we implement to protect your personal data?
Melanie Hussell Communication Coaching has put in place appropriate technical and organisational steps to protect your personal data against unlawful processing. These include the following measures:
We use secure software as well as secure access to the data that are stored in the cloud;
The connection between you and this website is secured by an SSL certificate. You can recognize this by the green lock in the navigation bar.
The server and our devices are equipped with security software.
6. Questions?
If you have any further questions about this Privacy Policy, please feel free to get in touch with Melanie Hussell at mh@melaniehussell.com at any time. In addition, you may address any questions or complaints you may have to the Data Protection Authority at contact@apd-gba.be.