Resilience, empathy, and the ability to communicate globally emerged as more critical leadership qualities than before the Covid-19 crisis began.

CEMS communicated this in a global survey, an alliance of 33 leading business schools (such as HEC Paris and LSE), 70 multinational companies, and 7 NGOs. Their findings of over 1,700 professionals revealed that over one-third would communicate more frequently with colleagues based in other countries over the coming months. In addition, approximately one-third of respondents stated that the new way of working, done mainly through digital platforms, could negatively impact the quality of these relationships.